Safe mobile banking: tips for banking on your smartphone
Mobile banking is convenient but requires attention to security. In this article, you'll learn how to safely manage your banking on your smartphone.
Use the official bank app
Always download your bank's app from the official App Store (iPhone) or Google Play Store (Android). Never download bank apps from other sources.
Secure your phone
- Screen lock: Use a PIN, fingerprint, or face recognition
- Updates: Always install the latest updates
- No jailbreak: Don't jailbreak or root your phone
Recognize fraud
Your bank will never:
- Ask for your full PIN or password via phone, email, or SMS
- Ask you to transfer money to a "safe account"
- Send links to log in
- Ask for remote access to your phone
Using public WiFi
Be careful with banking on public WiFi:
- Use mobile data instead of public WiFi for banking
- If you must use public WiFi, use a VPN
- Never enter banking details on public networks
Tips for safe banking
- Enable notifications for all transactions
- Check your transactions regularly
- Set transfer limits
- Log out after each session
- Don't share your phone with others when banking
What to do if something goes wrong
- Contact your bank immediately
- Block your card if necessary
- Change your password
- Report fraud to the police
Need help? Our support team is ready for you!
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